Terms & Conditions

Welcome to The Box Zilla – Where Packaging Reigns Supreme!

Legal Notice

Please carefully review the Terms and Conditions that govern your use and engagement with this Site. Your access or use of this Site indicates your acceptance and binding agreement to these Terms and Conditions, along with any additional guidelines or restrictions posted for specific sections or services. Any additional guidelines and restrictions are considered part of these Terms and Conditions.

Changes and Notifications

The Box Zilla reserves the right to make changes to this Site and its Terms and Conditions at any time without prior notice. It is your responsibility to review these Terms of Use each time you visit this Site.

Copyright

Trademarks and Copyrights

You are solely responsible for the use of content when combined with other images, texts, graphics, or materials in your products. Do not incorporate any image, text style, design, service mark, or copyrighted works of third parties without permission. By placing an order, you warrant that your products do not infringe on any third-party rights and that you have all necessary permissions.

Design File

Design files will be provided at 72 DPI (low resolution). Higher resolution design files are available upon request.

Customer Submitted Artwork

Artwork should be submitted in CMYK format with a minimum of 300 DPI. The Box Zilla is not responsible for color changes due to RGB to CMYK conversions or distorted images caused by customer-provided artwork.

Proofing and Matching

Customers must approve the final design and job specifications. The Box Zilla is not responsible for errors not identified during the proofing process. Color accuracy is not guaranteed without a color match proof.

Indemnity

Customers agree to indemnify and defend The Box Zilla against claims, liability, damages, costs, and expenses arising from a breach of these Terms and Conditions or any suit related to content incorporated into products.

Order Cancellation

Orders can be canceled at different stages, but cancellation fees may apply. The customer service team will provide information on cancellation fees.

Design Orders

No refunds are available for design-related services after an order is successfully placed.

Restrictions and Refunds

All sales are final due to the exclusive nature of each order. Refunds or credits are not issued unless an error is made by The Box Zilla.

Re-Prints

Customers must report defects or missing items within 3 business days. Returns are accepted for eligible replacements.

Order Shipment and Delivery

The Box Zilla offers standard, priority, and express shipping options. Delivery times are estimates, and The Box Zilla is not liable for delays caused by factors beyond its control.

Holidays

The Box Zilla observes specific holidays, affecting production and shipping schedules.

Damaged and Lost Packagings

Customers are responsible for inspecting packages for damage or missing items. Claims must be filed within 3 business days of order delivery.

Disclaimer of Warranty

The Site and its contents are provided “as is” without warranties of any kind. The Box Zilla does not guarantee continuous operation or error-free performance.

Limitation of Liability

The Box Zilla and its affiliates are not liable for special, incidental, indirect, or consequential damages arising from the use of the Site or failure to provide ordered products or services.

Disclaimer: The Box Zilla reserves the right to change or update these Terms and Conditions without notice. Please review periodically for any changes.